Shipping policy

processing time

orders are typically packed and shipped within 2–3 business days.

you will receive a confirmation email with tracking information once your order has shipped.

shipping rates

canada

• standard shipping: $14.90

• express shipping: $21.90

• free shipping on orders over $200

estimated delivery: 3–9 business days.

usa

• standard shipping: $25

• free shipping on orders over $300

estimated delivery: 5–10 business days.

international

• flat rate shipping: $50

estimated delivery: 1–4 weeks.

delivery times may vary depending on customs processing and local postal services.

local pickup

free local pickup is available at our victoria, bc storefront.

customers will receive an email notification when their order is ready for pickup.

customs, duties & import taxes

international orders may be subject to customs duties, VAT , import taxes, or other fees imposed by the destination country. these charges are the responsibility of the customer.

lost or delayed packages

once a package has been handed over to the shipping carrier, delivery times are outside of our control. if your package is significantly delayed or appears lost, please contact us and we will do our best to assist.